I Manage Products blog
& PRODUCTHEAD newsletter

» Conflict in product management is unavoidable » Some conflict is actually desirable and healthy » You can learn to assess and manage conflicts more constructively

» The negative effects of social media algorithms were an early warning for the consequences of generative AI » As product managers, we have a duty of care to our users » The unpredictability of genAI poses varying risks of harm to users depending on the context

» Comprehensive introductory training on large language models (LLMs) » Nonverbal communication can make assistive robots more effective » Practical suggestions to foster greater alignment between product and go-to-market teams

» Empowered teams don’t work without alignment » Transparency is a precursor for alignment and trust » A clear area of focus is needed to make OKRs effective

» With ROI, development estimates may be optimistic; revenue estimates are often more so » Your organisation has an operating system — the way it works — even if it’s not consciously designed

» Achieving ambitious goals takes years of slog and perseverance — there’s no fast-forward button » Successful companies such as IKEA use time as a strategic advantage » There’s no single ‘right’ strategy — what matters more is choosing a good one and sticking with it long-term

» Define in an operating model team sizes, roles, and responsibilities » Reduce single points of failure and promote shared accountability » Establish a shared language around team and domain evolution » Stay firm on the chosen operating model and evaluate it within a specific timeframe

» In time our use of genAI will balance out with the human touch » Learn what genAI can and can’t do, and how far it can be trusted » LLMs will most likely take over the routine writing that holds organisations together

» Highlights from 2024’s guests on Melissa Perri’s podcast » Office politics isn’t always distasteful » Applying common sense can by stymied by the organisational culture » User research is a discipline — it requires trained practitioners

» Most read edition: ‘Showing your value’ — why to focus on high impact work » Edition with most clicks: ‘Enough handwringing already’ — let’s not write ourselves off as a profession quite yet » Most clicked article: ‘AI discovers that not every fingerprint is unique’ — upending a long-held belief in forensics

» “This is what we learned, and here’s how we’re going to adjust our plan” » As with strategy, studying and predicting the future isn’t an innate skill but a muscle you can build » AI will eventually have its “plane crash moment”

» Product managers need a blend of skills, of which commercial acumen is a part » Which does your company pay more attention to: the immediate or the long-term? » Selling to everybody is selling to nobody